Question 1

What is the gas usage of a Rinnai Water Heater

Accepted Answer

The maximum consumption is 3kg/h for a 20L and 4kg/h for a 26L. Although there are many factors that influences the consumption e.g. flow rate, temperature, pipe insulation.

Question 2

Is there a backup for the power supply?

Accepted Answer

Yes. Normally a UPS or inverter can be  installed.

Question 3

What is the guarentee on the products?

Accepted Answer

Domestic water heater:
10 years   Heat exchanger
  3 years   Other components
 
Commercial water heater:
3 years   Heat exchanger
3 years   Other components
Space heaters:
10 Years on Heat Exchanger
  2 Year on Fan
  1 Year on all other components

Question 4

What is the deference between the domestic and commercial unit?

Accepted Answer

The commercial unit is a heavy duty unit which is used in commercial and industrial applications e.g. hotels, factories, ablutions, etc. There is no deference in flow rated between the two units.

Question 5

What is the lifespan of a Rinnai water heater?

Accepted Answer

10 years but can last much longer drepending on the enviroment and regular servicing.

Question 6

Do you need to service a Rinnai water heater?

Accepted Answer

Yes, it is recommended to serviced the unit once a year.

Question 7

What is the saving between a Rinnai tankless water heater and a electical geyser?

Accepted Answer

There are numerous factors that  influence this percentage such as insulation, gas and electricity price, etc. The principle is that the gas is instantaneous (you heat water when U need it) and not in a tank that has to be heated permanently as  a electrical geyser.

Question 8

What size gas bottle do I need for my Rinnai water heater?

Accepted Answer

48kg. The water heater needs enough gas on the startup to quickly adjust the water tempreture.

Question 9

Is there a required pipe size for the water heater to work?

Accepted Answer

Preferably 22mm to be most efficient.

20l/min

#1 Brand in the world

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