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  • What is the gas usage of a Rinnai Water Heater
    The maximum consumption is 3kg/h for a 20L and 4kg/h for a 26L. Although there are many factors that influences the consumption e.g. flow rate, temperature, pipe insulation.
  • Is there a backup for the power supply?
    Yes. Normally a UPS or inverter can be installed.
  • What is the guarentee on the products?
    Domestic water heater: 10 years Heat exchanger 3 years Other components Commercial water heater: 3 years Heat exchanger 3 years Other components Space heaters: 10 Years on Heat Exchanger 2 Year on Fan 1 Year on all other components
  • What is the deference between the domestic and commercial unit?
    The commercial unit is a heavy duty unit which is used in commercial and industrial applications e.g. hotels, factories, ablutions, etc. There is no deference in flow rated between the two units.
  • What is the lifespan of a Rinnai water heater?
    10 years but can last much longer drepending on the enviroment and regular servicing.
  • Do you need to service a Rinnai water heater?
    Yes, it is recommended to serviced the unit once a year.
  • What is the saving between a Rinnai tankless water heater and a electical geyser?
    There are numerous factors that influence this percentage such as insulation, gas and electricity price, etc. The principle is that the gas is instantaneous (you heat water when U need it) and not in a tank that has to be heated permanently as a electrical geyser.
  • What size gas bottle do I need for my Rinnai water heater?
    48kg. The water heater needs enough gas on the startup to quickly adjust the water tempreture.
  • Is there a required pipe size for the water heater to work?
    Preferably 22mm to be most efficient.
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